i2 Consulting, Support and Training
SEEAI provides specialized consulting in i2 Analyst’s Notebook and the i2 ecosystem, supporting organizations in analytical investigation, intelligence and fraud prevention.
Increase efficiency and reduce costs
All management seeks operational efficiency and cost reduction. In IT, organizations that use i2 software must ensure stability, performance and operational continuity.
SEEAI enables your team to focus on core activities, while our specialized consultants take on support, assistance, evolution and governance of the i2 environment.
SEEAI specialization differentiators
- Centralization of i2 support levels
- Clear documentation and governance processes
- Validated operational and executive metrics
- Specialists dedicated to the i2 ecosystem
i2 Consulting and Support
SEEAI provides full or partial support for i2 environments, ranging from assisted operation to direct work in production environments.
Assisted Operation
Close follow-up of i2 Analyst’s Notebook operations, ensuring correct usage, performance and analytical quality.
Specialized Outsourcing
Technical and functional support with SEEAI consultants integrated with the client’s team.
Governance and Metrics
Centralized management, SLAs, metrics and continuous action plans.
SEEAI Support Methodology
Our support methodology adheres to ITIL best practices, combined with hands-on experience in analytical investigation environments.
- Flexible and scalable support model
- Structured and transparent transition
- Knowledge of the client’s business
- Integrated management of services and resources
- Direct access to SEEAI’s team of specialists
Service Components
Level 1 Support
User support, questions and operational guidance.
Level 2 Support
Parameterization, registration and configuration corrections.
Level 3 Support
Advanced technical work, customizations, scripts and fixes in i2 environments.
We also offer 24x7 on-call coverage, operational management and periodic reports with performance indicators.
A tailored solution for each client
Each SEEAI i2 consulting engagement is tailored, respecting the organization’s maturity level, team and strategic objectives.