i2 Consulting, Support and Training
SEEAI offers specialized consulting in i2 Analyst’s Notebook and the i2 ecosystem, supporting organizations in analytical investigation, intelligence and fraud prevention.
Seek efficiency and reduce costs
Every organization seeks operational efficiency and cost reduction. In IT, organizations using i2 software need to ensure stability, performance and operational continuity.
SEEAI allows your team to focus on core activities, while our specialized consultants handle support, maintenance, evolution and governance of the i2 environment.
SEEAI specialization differentials
- Centralization of i2 service levels
- Clear documentation and governance processes
- Validated operational and executive indicators
- Dedicated specialists in the i2 ecosystem
i2 Consulting and Support
SEEAI provides full or partial support for i2 environments, covering everything from assisted operation to direct involvement in production environments.
Assisted Operation
Close monitoring of i2 Analyst’s Notebook operations, ensuring correct use, performance and analytical quality.
Specialized Outsourcing
Technical and functional support with SEEAI consultants integrated into the client's team.
Governance and Indicators
Centralized management, SLAs, indicators and continuous action plans.
SEEAI Support Methodology
Our support methodology adheres to ITIL best practices, combined with hands-on experience in analytical investigation environments.
- Flexible and scalable service model
- Structured and transparent transition
- In-depth knowledge of the client's business
- Integrated service and resource management
- Direct access to the SEEAI specialist team
Service Components
Level 1 Support
User assistance, queries and operational guidance.
Level 2 Support
Parameterization, registration and configuration fixes.
Level 3 Support
Advanced technical work, customizations, scripts and fixes in i2 environments.
We also offer 24x7 on-call, operational management and periodic reports with performance indicators.
A tailored solution for each client
Each SEEAI i2 consulting contract is custom-designed, respecting the organization’s maturity level, team and strategic goals.